Business Process Management

Efficient processes are the basis for sustainable corporate success. Rödl Business Process Management creates clarity and transparency in all workflows. We design structures and systems so that your teams work together like a precise clockwork. With a focus on measurable results and tangible added value for your company.
Sonja Brand
Head of Business Process Management
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We turn Business Process Management (BPM) into your competitive advantage. With our project method, we manage every step in a structured and efficient manner. With process reference database and field-proven process landscapes, we help you to quickly set up processes, save resources and use best practices in a targeted manner. This is how we anchor BPM sustainably in your company and pave the way for measurable success. BPM is crucial for companies that want to improve their collaboration, manage changes such as site expansions or acquisitions, replace legacy systems or introduce new solutions. It supports growth, process automation, flexibility and scalability, reduces costs, increases team productivity and makes processes transparent and predictable.

The ideal moment for BPM is now. Always when you want to make your company fit for the future. We go ahead for you. The sooner specialist departments and employees work in a process-oriented manner, the faster you continuously improve processes and steer your company safely through changes. BPM thrives on the interaction of people and processes. Open communication and professional change management enable employees to take responsibility for entire processes. Sustainable corporate success can only be achieved together, across departmental boundaries.

Our services

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Preparation and Support of Tendering Procedures

Structured approach paves the way. In the tendering process, it creates transparency, comparability and a well-founded decision-making basis for the selection of suitable providers. Needs are systematically recorded, requirements are precisely formulated and the entire process is designed to be audit-proof.

Our focus areas

  • Needs identification and analysis of the actual state
  • Transparent presentation of the effects (time, costs, processes, training requirements, system changes, interfaces, etc.)
  • Survey and documentation of the requirements for the target state
  • Support with project scope, project planning and ensuring implementation security
  • Creation of precise requirement specifications as a basis for provider selection

Introduction & Establishment of Process Management

Process management forms the basis for transparency, efficiency and sustainable corporate development. The systematic recording, documentation and optimization of processes create clear responsibilities and structures that enable a measurable improvement for you.

Our focus areas

  • Establishment of a professional, system-supported process database
  • Recording and documentation of business processes
  • Development of a comprehensive role and authorization concept
  • Identification and evaluation of optimization potentials
  • Creation of a solid basis for measurability and control

BPMN 2.0 Coaching & Training

The modeling of business processes according to BPMN 2.0 creates a uniform language with which processes are clearly and comprehensibly represented. Complex structures are thus visualized in an understandable way, optimization potentials are identified and the basis for effective process management is laid.

Our focus areas

  • Process modeling according to BPMN 2.0: Understanding and applying process information
  • Efficient organization and administration of process databases
  • Support with the active implementation of process management in the company
  • Process controlling through definition of measurability and key figures

Support for System Implementations & Conversions as Well as Auditing Procedures

System implementations and conversions represent complex projects for your company that deeply interfere with existing business processes. A successful implementation requires a careful analysis, clear requirements and a structured approach to minimize risks and ensure a smooth process.

Our focus areas

  • Showing the affected processes and dependencies in the event of system changes
  • Actual-target comparison for requirement recording: Standard solution or individualization
  • Identification and evaluation of risks, interfaces and possible system breaks
  • Execution of business process-based testing before the go-live
  • Creation of process documentation as a basis for training in the event of system changes

Business Process Analysis & Optimization

Well-founded process analyses form the basis for sustainable improvements and efficient processes. By collecting relevant key figures, systematic controlling and the use of modern reporting tools, weak points become visible and optimization potentials can be used. A continuous improvement cycle ensures lasting stability and performance.

Our focus areas

  • Collection of process key figures as a basis for well-founded decisions
  • Process controlling for systematic control and monitoring
  • Risk & control management to secure processes
  • BPM Power BI reporting for transparent and meaningful process analyses
  • Establishment of a BPM cycle for sustainable process optimization

"Successful companies combine the strengths of people and technology. Ensuring and safeguarding this symbiosis is the task of Business Process Management."

BPM Implementation Model

With our BPM project method, we establish business processes systematically and in phases within your company. At each project stage, we use proven methods and tools in a targeted manner to anchor process management sustainably in everyday life. Our method combines the strengths of business process reengineering (BPR) and business process model and notation (BPMN). We first carefully examine the current situation, but then consistently focus on standards and process simplification when designing the target situation. The focus is always on your core processes, i.e. service provision and customer satisfaction, even during the transition. Depending on the initial situation, we work according to the top-down or bottom-up principle. In addition to content design, we attach particular importance to a solid data foundation in a suitable process management tool and a well-thought-out training concept. In this way, we create the basis for sustainable and future-proof process management for your company.

Process management in Mittelstand companies

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Target or actual process recording? Finding the right entry into process optimization.

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Consistent application of business process management benefits companies in several ways


Transparency across locations and departments

Clearly comprehensible effects of market changes

Clear responsibilities and accountabilities

Optimisation and simplification of work processes

Structured task management at employee level

Improved cross-functional collaboration

Reliable substitution arrangements for holidays and illness

Quick and systematic induction of new team members