Associate Partner
Head of IT Service
IT Operations
End-user and backend services – optimized and customized.
We increase your operational efficiency and raise security standards with reliable and modular IT operation services.
Our Philosophy
With our IT Operations, we provide targeted relief in the areas of end-user and backend services, as well as connectivity, so that you save valuable time and resources.
Our tailor-made solutions take effect exactly where you lack capacity or specific expertise.
Our Services
Skip SectionEnduser Services
We offer you orientation: Our modular and highly standardized solutions offer targeted relief and meet the highest quality standards. In this way, your company IT is supplemented and expanded through standardized processes that are aligned with ITIL and certified.
One example of this is our Client Management: It enables seamless integration of new devices into existing IT landscapes, increases the productivity of your employees and simultaneously lowers administrative costs. Our service desk is available to your end users 24/7 as a competence and service center. In addition, as 2nd and 3rd level support, we offer direct access to experts for all IT areas.
Modular and reliable
- Client Management for central device and software management
- Service desk as the first point of contact for IT inquiries
- Field services with on-site support for problems
- Remote Management for secure remote maintenance of end devices
- Endpoint Management with automated updates and patches
Backend Services
Discover the versatility and flexibility of our backend services for all IT infrastructures – whether public cloud, private cloud or on-premise. With our comprehensive solutions, we ensure efficient operation according to the highest security standards. We also support your company in the area of remote management in the customer’s own data center.
Our service portfolio for smooth and stable operation
- Remote Services for efficient IT support from a distance
- IT Security Services for maximum security of your systems
- Collaboration solutions such as M 365 and Nextcloud
- Management of networks, cloud and databases as well as SAP systems
- Support in hardware and software lifecycle management
Connectivity
We connect hybrid IT worlds. Through our know-how in the areas of solution design and architecture, we create connection and communication concepts for the distributed IT systems and thus ensure secure connectivity. We operate WAN networks and also support companies in the targeted optimization and monitoring of local networks.
This ensures maximum performance and availability for you. In a world in which distributed IT systems require more and more expert knowledge, we offer suitable connectivity and telecommunication services.
Future-proof IT connectivity
- Seamless integration of cloud connectivity and WAN services
- Efficient LAN management
- Reliable telecommunications services
- Secure basis for the digital transformation
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