CRM-solutions with Microsoft Dynamics CRM

ONE SYSTEM, ALL RELEVANT INFORMATION AT A GLANCE, OPTIMAL CUSTOMER SERVICE AS RESULT.

There are most diverse information about your customers in the individual departments of your enterprise. Due to a heterogeneous IT infrastructure, it is often difficult to compile all this information into an overall picture of your customer(s). Microsoft Dynamics 365 for Customer Engagement (CRM) integrates sales, marketing and service in one product and helps you to collect and store all relevant information about your customers across departments, so that you can retrieve and evaluate up-to-date information at any time. With CRM you can get an overall picture of your customer within a very short time.

MICROSOFT DYNAMICS 365 FOR CUSTOMER ENGAGEMENT COMBINES ALL RELEVANT CUSTOMER INFORMATION.

With Microsoft Dynamics 365 for Customer Engagement, we offer a cloud-based solution that supports you in your daily work with your customers and integrates sales, marketing and service in one system. Customer information is available at any time and can be used by each of these areas to build up and maintain a long-term satisfied customer relationship.

With the right marketing message and with the appropriately selected group of interested parties for your product portfolio, you can create a useful input for sales. A customer-related sales support and a qualitative service support will help you to win new customers and additionally to satisfy them. Your continuously customer-related approach is a decisive criterion for the long-term commitment of a customer and the establishment of a lasting business relationship for a both-side benefit.

We do not only focus on the introduction of the standard product, but also look for an individual solution and implement Microsoft Dynamics 365 suitable to your everyday business.

WE OFFER YOU:

Well-established project team with many years of project and product experience
Cross-departmental understanding of processes
Creation of a detailed and complete requirements analysis
Adaptation of the system to your business needs
Analysis and optimal integration of existing systems with the CRM system

CRM-solutions with Microsoft Dynamics CRM

ONE SYSTEM, ALL RELEVANT INFORMATION AT A GLANCE, OPTIMAL CUSTOMER SERVICE AS RESULT.

MICROSOFT DYNAMICS 365 FOR CUSTOMER ENGAGEMENT COMBINES ALL RELEVANT CUSTOMER INFORMATION.

MICROSOFT PARTNER